FAQs
Frequently Asked Questions
Made-to-order / Preorder
Unless noted, all of our items are made-to-order. Please allow the production time needed to produce your order and have it ready to leave our warehouse.
Shipping
Shipping time is calculated by the carrier you select during checkout. Shipping time does not include processing or fulfillment time.
International Shipping
International shipping time can vary greatly by location. Some orders may incur customs fees upon delivery. These fees are the responsibility of the customer. Please check with your local post office for further information.
Refunds & Returns
All sales are final. We can only accept a refund if the item is wrong or damaged in some way. Please get in touch with us before sending back your item to arrange the return.
Because all sales are final and made-to-order, we do not offer exchanges at this time. Please double check the size chart prior to ordering.
Additional Questions
If you have additional questions, you can get in touch with us here.